thank you... I just wanted to take the time to finally say thank you for the frames I ordered. They worked out wonderfully...I am thrilled with them!
They are exactly how I envisioned my final pieces to be. It was super easy to use your site & I was also impressed that when I had a question while on the website, I called the customer service number and someone answered the phone. Right away! A real live person! I would be more than happy to order frames again & have told my friends about the quality & ease of my experience.
Michelle H, | All the best! Dear Diana,
I MUST write this and commend your company for an excellent experience I just had with you. I bought a painting from an artist in the UK not knowing that it would be un-stretched from it's original frame and shipped to me simply rolled up in a tube. I'd never heard of such in all the paintings I've purchased over the years. After calling and visiting several companies that might re-stretch it near me, no one would touch it because it had been stretched and wouldn't take the responsibility. I believe Artfinder, whom I purchased it through, found your company in BC, some 2000 plus miles away from Ohio.
I then called you direct, and you immediately welcomed the challenge, quoted me a very fair price, arranged the entire project for me in minutes. I shipped it to you, you re-stretched my painting perfectly. There is no way you can tell it has been reworked. Plus, you carefully put black tape completely around the back frame, and installed screws and a hanging wire, along with pads at the bottom for protection. All I might add were a surprise and very welcomed. You then wrapped it in a custom made box with proper banding, and shipped it back to me in a very short amount of time. Another surprise was FedEx shipping was only $19.00. All I had to do is unwrap it, put a nail in the wall and hang and begin enjoying it.... FINALLY! I struggled with this prior to discovering Keen Art Media for far too many hours.
I want to personally thank you for your service, expertise, and professionalism in making this crazy ordeal come to such a wonderful, (and peaceful), happy ending. Wishing you and your fine company continued success. I will use and recommend you at any time of need.
All the best!
Randall
, | Will recommend you... I just want to say THANK YOU for the great service, I am very happy with the results and will recommend you to my fellow photographers, THANK YOU!
Yokooko, | plauqe mounts Just received my pictures. So pleased with the way they turned out!! Exceeded my expectations. I will definitely be ordering more...also thanks for getting them to me on time.
Jejoo, |